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August 2011 4xForum - Letters to the Editor

Posted in Features on May 13, 2011
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Send questions, comments, and suggestions to: 4WD MAGAZINE, Attn: Christian Lee, 1733 Alton Parkway, Ste. 100, Irvine, CA 92606, or christian.lee@sorc.com.

Looking for rock rails
On Page 28 and 29 of the May 2011 issue there is a JK codenamed “Project Weekend Warrior” with great-looking rock rails. I searched 4wdsu.com and other sites as best I could and could not find these. Can you help with who makes them? I appreciate it! They look like exactly what I’m looking for.

Jim
Via email

Jim, yes, I can help. The vehicle you mentioned is Skyjacker’s Project Weekend Warrior JK, which attends many shows and events throughout the year. The rock rails are JK Double Side Bars from Olympic 4x4 Products [(323) 726-6988, www.olympic4x4products.com]. Olympic 4x4 Products offers many great products, including bumpers, armor, and racks, for Jeep Wranglers, Cherokees, and CJs. Thanks for writing. ’Wheel on.

Kudos to ARB USA
I wanted to share this with you and your readers. I bought an ARB compressor for my JK (I saw it in the mag and had to have it. I pretty much buy whatever you guys tell me to). Anyway, the compressor was a great add. I use it to run air horns and inflate my tires and the tires of all my parasitic off-road colleagues. When it failed, I was pretty bummed. I called ARB and told them my story. Without prompting, the rep walked me through an over-the-phone diagnostic session. He then said that because my unit was from an early production run and was “under-engineered” he was going to replace my off-warranty compressor…free of charge! To me, this is customer service and was above and beyond what was expected. The new unit arrived as promised. To say I was impressed with the way ARB looked after me would be an understatement. Just wanted to put that on the record as I thought it might make a nice change of pace to the usual griping we all do about manufacturers, their products, and their customer service. Hope you think some or all of this story is worth valuable space in the magazine. Thanks

David Kincaid
Via email

David, thanks for your letter. We’ve always been impressed with ARB’s products and this is one more reason to be impressed with the company in general. We’re pleased that you had such a positive experience with ARB USA. Since you buy everything we tell you to, we hope you have similar experiences with all of the products we suggest. Thanks for writing.

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