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The Superchips programmer for our new Dodge needed to be updated online before we could plug it into the truck. This is the most time-consuming step of the job, as you need to download a program off of the Internet and install it on your PC. We were pulling our hair out trying to get the right one for our operating system and then get it loaded into the FlashPaq. The idea is that this allows Superchips to easily update your programmer as upgrades become available.